Personal Data Protection under the GDPR
Sinetic Records S.L., in compliance with applicable personal data protection legislation, informs users that personal data collected through the forms on the website https://www.loa-audio.com will be included in automated files specifically designated for users of the services of Sinetic Records S.L. (trading name LOA Audio).
The collection and automated processing of personal data is intended for the maintenance of commercial and professional relationships, the management of information and quote requests, the provision of mixing, mastering, stem mastering and other audio services offered under the LOA Audio brand, as well as the sending of informational and commercial communications where the user has given consent.
Such data will only be disclosed to those entities that are necessary solely for the purpose of fulfilling the purposes stated above.
Sinetic Records S.L. adopts the necessary measures to guarantee the security, integrity and confidentiality of data in accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).
Data controller:
Sinetic Records S.L. (LOA Audio)
Registered office: Vía Mallorca, 8, 07590 Cala Rajada, Balearic Islands, Spain
Website: https://www.loa-audio.com
Contact: contact@loa-audio.com
The user declares that all data provided is true and correct, and undertakes to keep it up to date, notifying Sinetic Records S.L. of any changes.
Purpose of Personal Data Processing
What purposes will we use your personal data for?
At Sinetic Records S.L. (LOA Audio), we will process your personal data collected through https://www.loa-audio.com for the following purposes:
- To provide the information requested through the contact form.
- To manage quotes, commissions and the provision of mixing, mastering, stem mastering and related audio services.
- To maintain professional and commercial relationships with artists, record labels and collaborators.
- To send commercial information and newsletters, where the user has given consent.
- To send promotional information by electronic means, only where expressly authorised.
- To ensure the proper functioning, security and improvement of the website, including analytics through cookies, where accepted.
Mandatory fields must be completed; otherwise we cannot fulfil the stated purposes.
Data we may collect: contact details and message content (including project details or links to audio files), newsletter email address, contractual and billing data where applicable, and browsing data through cookies (see our Cookie Policy).
How long will collected personal data be retained?
Personal data will be retained while the commercial relationship is maintained or until the user requests erasure, and for the period during which legal liabilities may arise.
- Enquiries without a contract: up to 24 months from the last communication.
- Contractual and tax data: generally up to 6 years.
- Newsletter data: until unsubscription or withdrawal of consent.
Legal Basis
- Request for information and/or contracting of services.
- Free, specific, informed and unambiguous consent (including acceptance of this policy via the website checkbox).
- Compliance with legal obligations.
- Legitimate interest in ensuring website security and proper operation, where applicable.
If data is not provided correctly or completely, we may be unable to handle your request or provide the service.
Recipients
Data will not be communicated to third parties outside Sinetic Records S.L., except where required by law or strictly necessary through data processors (hosting, forms, email, payments, analytics with consent). Some providers may be located outside the EEA under GDPR safeguards.
Data provided by users in their communications
Where users include links to audio files, stems or project-related information, Sinetic Records S.L. will process such information solely to handle the request or provide the contracted service. The user is responsible for having the necessary rights and authorisations to share such material.
Intellectual Property Rights
Sinetic Records S.L. owns the intellectual property rights relating to the contents and services of https://www.loa-audio.com under the LOA Audio brand. Reproduction or use beyond strictly private purposes requires prior written consent.
Client works and productions are governed by each commission or contract. Unless otherwise agreed, rights in the client’s original works remain with the client.
User Responsibility
The user is responsible for the accuracy of data provided and for compliance with applicable law. Our services are not directed at children under 16. The user undertakes not to use the website to transmit unlawful content or content that infringes third-party rights.
Commercial Communications
In accordance with the LSSI-CE, Sinetic Records S.L. will not send promotional communications without prior consent, except where permitted by law for similar services to existing clients.
Users may exercise their GDPR rights (access, rectification, erasure, restriction, objection, portability) and opt out of commercial communications by contacting us at contact@loa-audio.com or at our registered office address stated above, or via the unsubscribe link in our emails. Users may also lodge a complaint with the AEPD (www.aepd.es).
Sinetic Records S.L. — LOA Audio
