1. Personal Data Protection (GDPR Compliance)
Loa-Audio, with registered address at Via Mallorca, 8 – 07590 Mallorca, Spain, in compliance with current data protection regulations, informs users that personal data collected through this website will be incorporated into processing systems owned and managed by Loa-Audio.
The collection and automated processing of personal data are intended for the following purposes:
- Managing professional and commercial relationships.
- Responding to inquiries and quote requests.
- Providing mixing and mastering services.
- Sending commercial communications related to our services (subject to prior consent).
Loa-Audio adopts the necessary technical and organizational measures to ensure the security, integrity, and confidentiality of personal data, in accordance with:
- Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR).
- Spanish Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights.
2. Purpose of Data Processing
What do we use your personal data for?
At Loa-Audio, personal data collected through this website may be used to:
- Respond to inquiries submitted via contact forms.
- Manage quotations and service agreements for mixing and mastering projects.
- Send updates, service information, or promotional communications (only if explicitly authorized).
- Maintain professional communication with artists, record labels, and collaborators.
You may opt out of receiving commercial communications at any time by contacting us through the official email address provided on this website.
Mandatory fields in contact forms must be completed in order to process your request. Failure to provide required information may prevent us from delivering the requested service.
3. Data Retention
Personal data will be retained:
- For the duration of the professional or commercial relationship.
- Until the user requests deletion.
- For the legally required period necessary to comply with tax or contractual obligations.
4. Legal Basis for Processing
The legal grounds for processing your data include:
- The performance of a contract or pre-contractual measures (such as a quote request).
- The explicit consent provided by accepting this Privacy Policy.
- Compliance with applicable legal obligations.
If you do not provide the required data, or if the information is incorrect or incomplete, we may not be able to process your request or provide our services.
5. Data Recipients
Personal data will not be shared with third parties, except where required by law or when strictly necessary for service provision (such as technical service providers or payment platforms, if applicable).
6. User Rights
Under the GDPR, you have the right to:
- Access your personal data
- Request rectification of inaccurate data
- Request erasure (“right to be forgotten”)
- Object to processing
- Request restriction of processing
- Request data portability
To exercise these rights, you may submit a request along with proof of identity to the registered address listed above or to the official contact email published on this website.
You also have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos) if you believe your rights have been violated.
7. Intellectual Property
All content on the Loa-Audio website, including but not limited to text, graphics, branding, logos, audio material, design elements, and software, is protected under intellectual property and copyright laws.
Reproduction, distribution, or modification of any content without prior written authorization from Loa-Audio is strictly prohibited.
8. User Responsibility
Users guarantee that the personal data provided is accurate and agree to keep it updated.
Users are solely responsible for any misuse of the website or violation of applicable laws.
9. Commercial Communications
In accordance with applicable electronic communications regulations, Loa-Audio will not send promotional communications without prior consent.
Where a prior contractual relationship exists, Loa-Audio may send information related to services similar to those previously contracted.
You may unsubscribe from commercial communications at any time.
